Refund policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.


The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods;


In order to exercise your right of withdrawal, you must inform us

Fynest Agency GmbH
Sparbersbachgasse 20/2, 8010 Graz
0043 660 2110388
hello@fynest.at 

of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post, fax or e-mail). You can use the attached sample withdrawal form, but this is not mandatory.

[If you give the consumer the choice to fill in and submit the information about his withdrawal from the contract electronically on your website, insert the following:]

You can also download the model withdrawal form or other unambiguous statement from our website
https://minimal-fashion.eu/


and submit it electronically. If you make use of this option, we will immediately send you a confirmation of receipt of such a withdrawal (e.g. by e-mail).

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.

[In the case of purchase contracts in which you have not offered to collect the goods yourself in the event of withdrawal]:

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

[Select from the following options]:

☐ We will collect the goods.

☐ You must return the goods to us immediately and in any event no later than fourteen days from the date on which you notify us of the revocation of this contract or to

......................................................................................................

[insert name and address of the person authorized by you to receive the goods, if applicable]

or to hand them over.

The deadline is met if you send the goods before the period of fourteen days has expired.

[Select from the following options]:

☐ We bear the cost of returning the goods.

☐ You bear the direct costs of returning the goods.

☐ You bear the direct costs of returning the goods in the amount of ............ EUR
[Insert amount]

☐ You bear the direct costs of returning the goods. The costs are estimated at a maximum of approximately ............ EUR.
[Insert amount]

☐ We will collect the goods at our expense.

You will only be liable for any diminished value of the goods resulting from the handling other than what is necessary to ascertain the nature, characteristics and functioning of the goods.